Στοιχεία εταιρείας

Θέση εργασίας

In order to support the rapid growth of our partners' business units (Automotive Experience, Building Efficiency, Power Solutions, and Corporate), a permanent position for a Directory Services engineer is needed in EMEA. This resource will permit to improve the quality of daily operation to optimize the customer satisfaction.

Responsibilities:

• Under The Technical Responsibility of The Global Directory Services Team Leader, Operations of The Run Directory Services Infrastructure and supports problem Solving for directories, and Other Applications Solutions owned by The Directory Services Team , Lead Management The problem for Recurrent or Complex issues.

• Provide accurate reporting of activities related to incidents and requests that are handled personally or by the team, including detailed follow-up of major outages and gap against pre-defined Service Level Objectives.

• Manage 'crisis situations' to a satisfactory conclusion and under stress.

• Contribute to the development of Directory Services automation processes for support of daily operations and the gathering of directory performance information.

• Support the definition of administrative processes and procedures and necessary documentation. Makes Them understandable to Others . Handle the process deployment, monitoring, maintenance and optimization.

• Manage the relationship with business and handle stakeholder communication; listen to business and bring feedback to directory service team discussion; attend business communication meeting to present directory service operation and project material; provide operation training to partners in site and business unit in accordance to the global Directory Services standards.

• Follow all set procedures and policies pertaining to the Change Management system.

• Actively take part of Directory Services projects and initiatives.

Requirements:

• Bachelors Degree in Computer Science or equivalent by experience.

• At least 2-3 years of relevant practical experience managing Directory Services, mainly MS Active Directory, preferably in a large-scale organization (multi-domains).

• Excellent knowledge of Windows 2003/2008 Operating Systems, as well as all Microsoft clients Operating Systems.

• Experience with virtualization, especially using VMWare products.

• Expertise with following network protocols: DNS, DHCP, RADIUS.

• Understanding of security concepts related to Public Key Infrastructures.

• Experience with implementation of backup / restore and disaster and recovery strategies.

• English as a working language

Preferred Skills:

• Experience with implementation and management of Active Directory Application Mode (ADAM / ADLDS).

• Understanding of identity life cycle solutions and experience with MIIS / ILM / FIM.

• Experience with following products from Quest: Intrust / Auditor, Reporter, Spotlight.

• Experience with following products from Computer Associates (CA): SiteMinder, Federated Services, and Identity Manager.

• Microsoft Certifications such as MCSE or MCTS (Active Directory) are appreciated.

• Scripting skills: vbscript and power shell

• Ability to be on-call during the weekend once or twice every 3 months.

Soft Skills:

• T HE Ability to work in an Open Way, willingness to share Knowledge and Resources to Educate Others and Within a Global Team .

• Process-oriented.

• Organizational awareness, good negotiating skills

• Motivated self Starter , w illingness to learn , very L ogical and Organized Thinking sty le.

• Good documentation, presentation and communication skills.

• Ability to work independently, efficiently manage time, demonstrate grace under pressure, flexible.

• Understand ITIL based IT operation mode and continue the effort for process excellence.