19/9/12: CRM Senior Specialist (m/f)

 

'Designing the optimal video platform of Deutsche Bahn AG. And promoting your own career. At DB Systel.'

 

Deutsche Bahn is a leading mobility and logistics company. Our subsidiary, DB Systel GmbH, is one of Germany's largest providers of ICT services and covers the entire life cycle of IT and TC solutions. From strategic planning to functional analyses and development through to operations and ongoing optimisation.

 

We are currently looking for a dedicated

CRM Senior Specialist (m/f)

who can join us in Frankfurt as soon as possible.

DB Systel develops and supports the majority of IT systems at Deutsche Bahn AG, and a new area of growth in this context is Customer Relationship Management (CRM) based on the Siebel platform. As an experienced system architect, you complement the expertise of DB Systel in this growth area and provide targeted support for the continued expansion of it. Your work here lies primarily in the technical design field, which requires a sound understanding of the Siebel platform and the best practices that are established there. Working together, both within the project team and beyond, is an important element in the development of this business unit for us.

Your profile:

 

  • University degree in IT, information systems or business administration, or comparable relevant professional experience
  • Several years of experience in constructing, designing and supporting systems on a Siebel basis, and experience in a number of major development projects
  • Experience in creating, operating, configuring, expanding,
  • analysing and optimising the performance of Siebel systems
  • Extensive experience in modelling with UML2 and a sound knowledge of the requirements of the entire software development cycle
  • An ability to not only identify and resolve technical problems independently,
  • but also actively advise the customer about new functions and the best possible ways of technically implementing functional aspects
  • Excellent initiative, dedication to work, as well as a professional manner and appearance
  • Good English skills
  • German skills preferred
  • Creativity to resolve new and unusual tasks
  • Service and customer orientation as well as an awareness of quality

 

Have we attracted your interest? Then we look forward to receiving your detailed application, including the job advertisement reference number (Ausschreibungsnummer), your earliest possible starting date and your expected gross annual salary, at the following address:

 

 

Please send your application (cv & cover letter) via e-mail using the Ref-No. 000111279 to: gr01ea23@oaed.gr