Closing date: Sunday, 18 January 2015

Posting Title: Information Systems Officer (Umoja Technical Focal Point), P3

Job Code Title: INFORMATION SYSTEMS OFFICER

Department/ Office: United Nations Office at Vienna

Duty Station: VIENNA

Posting Period: 19 December 2014-18 January 2015

Job Opening number: 14-IST-UNOV-39178-R-VIENNA (X)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice

Filling of this position is subject to funding availability and the initial appointment will be for a period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of funds. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Organizational Setting and Reporting

This position is located in the Office of the Director (OD), Division for Management (DM), United Nations Office at Vienna (UNOV) and United Nations Office on Drugs and Crime (UNODC), in Vienna, Austria. The incumbent will work under the direct supervision of the Project Manager (Umoja Site Coordinator), Division for Management, UNOV/UNODC, and in coordination with the New York based Umoja Team who will provide guidelines, templates and schedules for data analysis and cleansing, infrastructure implementation, specifications for data extracts and local/legacy interfaces. The incumbent will work also in close cooperation and coordination with the Information Technology Service, DM, UNOV/UNODC.

Umoja is a UN Secretariat wide transformation project based on the SAP ERP environment, that encompasses the implementation of the SAP system, business processes, process re-engineering, functional role changes and change management. The Umoja project is due for implementation in Vienna in November 2015 and will cover finance, human resources, travel, supply chain and elements of programme management. The Vienna implementation will impact programme delivery and more than 2,000 staff worldwide.

For more information on Umoja, please visit: www.unumoja.net

Responsibilities

• The incumbent will be responsible for the following specific duties:
• As a member of the Umoja deployment team, lead technical processes of UNOV/UNODC technology readiness for Umoja, including network, desktop, printer setup and coordination.
• Data conversion - provide legacy system data extracts requested by the Umoja Team for automated data conversion design, build, test and cutover.
• Data quality analysis and data cleansing - perform automated legacy system data quality analysis and support subsequent data cleansing by creating and running reports and queries to monitor data quality and cleansing progress. Where agreed, implement and run automated data cleansing programmes.
• Interfaces - develop / modify the legacy side of interfaces in order to enable to exchange data with Umoja; participate in testing and set up of the production interface during cutover.
• Infrastructure - test connectivity between the UNOV/UNODC sites and Umoja; evaluate local user computers to ensure their configuration is sufficient for Umoja requirements; and install any required software.
• UNOV/UNODC testing - test infrastructure, provide UNOV/UNODC technical support for system and UNOV/UNODC user testing and test data conversions and interfaces.
• Cutover - provide UNOV/UNODC technical support during cutover, provide data extracts for conversions and put local components of production interfaces into operation.
• Support - provide post-live UNOV/UNODC technical support, principal connectivity and desktop support.
• Archiving and decommissioning - after Umoja stabilization establish and implement strategies to archive any legacy system data that have not been converted to Umoja but must be retained, and to decommission systems that have been replaced by Umoja.
• Perform any other job related duties.

Competencies

Professionalism

• Has knowledge of information technology/information management, particularly in the design, development and implementation of software applications.
• Demonstrates ability to provide innovative technical solutions by designing and developing interface solutions, including infrastructure, to meet business needs.
• Has strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity.
• Has knowledge of interactive systems; good knowledge of organization's information infrastructure and IT strategy as it relates to user area(s).
• Demonstrates ability to design integrated solutions across functional areas (such as Supply Chain, Financials. Human Resources, Travel, Projects and Programmes).
• Demonstrates ability to apply good judgment; Is able to draft technical specifications and position papers.
• Is able to identify risks to project deliverables and deadlines and manage these risks in consultation with colleagues and the project management team.
• Shows pride in work and in achievements;
• demonstrates professional competence and mastery of subject matter;
• is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
• is motivated by professional rather than personal concerns;
• shows persistence when faced with difficult problems or challenges;
• remains calm in stressful situations.
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication

• Speaks and writes clearly and effectively;
• listens to others, correctly interprets messages from others and responds appropriately;
• asks questions to clarify, and exhibits interest in having two-way communication;
• tailors language, tone, style and format to match audience (in particular is able to explain complex technical solutions to a non-technical audience);
• demonstrates openness in sharing information and keeping people informed.

Planning and Organizing

• Develops clear goals that are consistent with agreed strategies;
• identifies priority activities and assignments;
• adjusts priorities as required;
• allocates appropriate amount of time and resources for completing work;
• foresees risks and allows for contingencies when planning;
• monitors and adjusts plans and actions as necessary;
• uses time efficiently.

Education

• Advanced university degree (Master's degree or equivalent) in electrical engineering, computer science, information systems or related fields is required.
• A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

• A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area within the United Nations or similar international organization is required.
• A minimum of three years of working experience in systems implementation is required.
• Working experience with SAP is highly desirable.
• Experience in working with interfaces between ERP systems and workflow applications is desirable.
• Experience working with functional analysts, subject matter experts and other members of the business community to understand business requirements, and to design and develop technical solutions to meet the business needs of the organization is highly desirable.

Languages

• English and French are the working languages of the United Nations Secretariat.
• For the post advertised, fluency in English, i.e. oral and written proficiency, is required.
• Knowledge of another United Nations official language is desirable.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date.

Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on 'The Application Process' and the Instructional Manual for the Applicants, which can be accessed by clicking on 'Manuals' on the upper right side of the browser on Inspira.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.